FAQ

Welcome Offer

• Why is there no welcome offer?

Deposits & Withdrawals

• Which deposit methods are available?
• Which withdrawal methods are available?
• Why do initiated deposits affect my deposit limit?
• I didn't get my deposit, what happened?
• How can I make a withdrawal?
• When do I get my withdrawal?

Gaming Account

• How do I close my account?
• Trouble with registration
• I haven't received my sms verification code, what can I do?
• Providing proof of financial status
• Why are you asking me to prove how I finance my gaming?

Responsible Gaming

• What is a deposit limit?
• Can I speed up a limit increase?
• What is a loss limit?
• Can I check how close I am to my limits?

Slots

• Where do I find the rules for a specific game?
• What is Return To Player (RTP) and how do I find it?

Technical Information

• How to clear cache & cookies
• Supported operating systems and browsers